> ## Documentation Index
> Fetch the complete documentation index at: https://swiftchats-documentation.axis96.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Team

<Warning>
  Prerequisites: Proper configuration of your email settings is necessary to send invitations successfully.
</Warning>

The team module facilitates user management within the system, allowing the account owner to invite, assign roles, and manage team members effectively

## How It Works

* The account owner navigates to the team management section and sends an invitation by entering the user's email address and role.
* The invited user receives an email with a link to accept the invitation and set up their account.

## Roles

<Info>
  ### Manager Role

  * Can assign chats to agents.
  * Cannot access settings, billing, and API keys.
</Info>

<Info>
  ### Agent Role

  * Cannot assign chats to agents.
  * Cannot access settings, billing, and API keys.
</Info>