The Contacts module is designed to help you efficiently manage all contact-related operations. It enables users to add, edit, delete, and star contacts, along with powerful tools for bulk import and export—ideal for handling large contact lists.
Note: The number of contacts a user can add is limited based on their subscription plan.
For trial accounts, you can configure the contact limit by navigating to: Settings > Subscription Settings & under Trial Period Limits change the Contacts Limit
Quickly import multiple contacts at once using a CSV or Excel file. The import process automatically includes all your configured dynamic contact fields, ensuring comprehensive data import.
The template will include these standard fields plus your custom dynamic contact fields:Standard Fields:
First name(Required)
Last name
Phone(Required) — Must start with the country code
Email
Group name
Street
City
State
Zip
Country
Dynamic Contact Fields:
All custom fields you’ve configured in Settings > Contact Fields will automatically appear as columns in the template
If a group name does not already exist, it will be created automatically.
To assign a contact to multiple groups, separate the group names in the same cell using a pipe symbol (|). Example:Group 1 | Group 2
If you delete a contact and later re-add it, you will not be able to access previous chat history associated with that contact. Once deleted, the link to past conversations is permanently removed.