Settings
Whatsapp Settings
Prerequisite: If you are using Embedded Signup, make sure that you have set it up correctly here
How to connect manually
How to connect via Embedded Signup
Common Issues
When sending campaigns, they only appear as 'accepted' but the recipient does not receive them?
When sending campaigns, they only appear as 'accepted' but the recipient does not receive them?
Make sure you have added a payment method to the customer’s Meta Business account.
Why does the customer have to pay for each conversation on Meta Business account than through us?
Why does the customer have to pay for each conversation on Meta Business account than through us?
You need to be a “Solution Partner” in order for you to be able to manage billing on behalf of your customers. One of the prerequisites of being a solution Partner is to have Embedded Signup. Check here https://business.whatsapp.com/partners/become-a-partner